I get an apologetic phone call from clients now and then, and I think its kind of sweet. They don’t want to transact but have a question they know I can answer, and feel like they are imposing. Post sale service is a legitimate thing to me, and I always tell them that their call is a welcome one. Every agent wants to stay top of mind with their past client if they have half a brain, and these “impositions” are anything but.
So if you own a home and you have a question that you think your real estate agent can answer, please don’t ever be shy about asking just because you aren’t calling them to buy or sell right now. It’s more than fine, a good agent will want to help in any way they can.
A few good reasons to call your agent, even if you are years if not decades away from listing your home for sale are as follows:
- Getting your home value updated. I’ve said this before, but knowing your home’s estimated value is good for more than putting it on the market. You might want to grieve your property taxes. Knowing your equity position for a line of credit is always a great idea, especially if you are considering home improvements.
- Home Improvements Return on Investment. The idea of renovating, expanding, or otherwise improving your property will likely raise your value. Your agent can give you a sense of how much that value potentially is, and weigh it against the time you plan on staying and the expense of the work.
- The Golden Rolodex. Over the years I have had savvy clients pick my brain about referrals for non- transaction related services, and with good reason. I know the contractors. I know the lawyers. I know all the good places to eat, shop, and who’s who in the community. I have referred clients to all kinds of contractors, estate planning attorneys, auto mechanics, wedding venues, and all sorts of community services from Little League to Meals on Wheels. A good agent always has a guy for that.
- Finding other agents outside the market. Smart clients of mine have often asked me if I know a good agent out of state for a friend or relative considering moving. Without exaggerating, I have probably played matchmaker to grateful strangers in at least 30 of the 50 states over the years. I’m in a number of networks outside my own sphere to fill in the gaps but I’m proud of the connections I have facilitated.
There are plenty of other reasons, but I think you get the point. A friend once told me that real estate agents are the welcome wagon of most communities, and I totally agree. You real estate agent is a valuable resource, and you should never hesitate to reach out to them if you think they might be able to shed some light on anything for you.
Escalation Clauses in Offers to Purchase: a Double Edge Sword
Escalation clauses are sometimes included in offers that essentially state that if the offer being presented is outbid by another competing offer that the buyer will raise their number by a set amount over the higher competing bid. Sometimes they are clever due to the confidential nature of closed bids in New York real estate, but they are not the cure all that some agents think they are.
The first escalation offer I can recall was a sale I made in 2012. The house was a rare offering and the market was, at long last, recovering, and the winning bid promised to be $2500 higher than any superior offer. The listing was sold for about $40,000 over asking, and that clause made the difference for the buyer who ended up getting the house. That buyer was paying cash, so it was a particularly strong proposal in the terms category as well as price.
When the market heated up around 2020, escalation clauses became far more common. Not many listing agents understood them well enough to properly convey the message to their seller clients as effectively as they could have, but by 2021 most agents grasped the mechanics.
Unfortunately, some agents know them a little too well. Yes, escalation clauses are no longer viewed as obscure or a gimmick, but they aren’t always the answer. Here are a few scenarios where they just don’t work the way the presenting agent thinks they will:
It has gotten to the point where some listings will state that no escalations will be entertained. We recently had a multiple offer situation on a listing where the winning bid was chosen because it had a high down payment and waived the appraisal contingency. An offer with a VA mortgage came in with an escalation clause, but VA mortgages are 100% financing, or 0 down. That might have gotten the seller an additional $5,000, but the risk of going to contract with a buyer with no cash to cover an under appraisal was not palatable for the seller. The buyer agent was unhappy about this, and I do appreciate the uphill battle VA buyers face, but that agent did not have an answer for the possibility of an appraisal problem.
Escalations can indeed make a difference. But they aren’t the panacea that some think they are because of the law of unintended consequences connected to other terms, and agents need to educate their clients that the clause isn’t a magic wand.