As short sales have become more common and are even showing up in new markets in Westchester, I find myself educating my colleagues on what can and cannot be done in order to have a successful closing. Lately, we’ve received offers that are unrealistically low; essentially, what the buyers do not understand is that the lender is going to evaluate their offer based on comparable market activity, not their speculative attempts to get a bargain.
I don’t blame buyers for wanting to get a good deal. I want the same thing for my own buyers- who doesn’t? But the lender in a short sale is not nearby, so they hire a professional to determine the value. Typically an appraisal or a broker price opinion are done and sent to the bank. If the BPO or appraisal match or are close to the offer, and approval is likely. If the offer is considerably lower than the bank findings, the lender will ask for more money.
This is where agents need to educate the buying public. It is irresponsible to tie a house under contract for an unrealistic low amount. No seller can risk several months waiting for the bank to issue an inevitable denial when the home could have been active on the market and attracted a better offer. “Short sale” is not code for a steal. Buyers should ask their agent for comparable activity and formulate their offer based on realistic events.
The market in Westchester County is relatively strong compared to much of the rest of the USA. Local activity is relevant to the short sale approval, not the considerably more depressed values in other areas of the nation. Buyers should base their offers on comparable sales (which we have in abundance in New York) and not speculation. I would encourage any buyer to read my prior post on short sales and what you need to know before buying one.





Now, since I can point to dozens and dozens of transactions where the lender stunk and they were chosen for their rate, and there were also dozens of great jobs by lenders who were trusted referrals, the correlation strikes me as very strong that choosing a lender based on rate alone is inadvisable. Disclosure: I was a loan officer from 2001-2005.
Giving Zillow Agent Reviews Credit
Last month when Sara Bonert wrote about Zillow’s new agent review system, I voiced my skepticism. I don’t have a beef with the idea per se, I’ve just had my ups and downs with Zillow, as many of us have. Sara, to her credit, answered me both online and in person when we met at the Triple Play convention that week that Zillow would take strong safeguards against system gamers and crackpots.
The system is only about a month old now, and I haven’t really made any effort to get my past clients to write a review yet, but one came through unsolicited just a few a days ago. It is a nice review, but more importantly, it is legit.
Now, I probably shouldn’t hold myself up as a good example of the power of Zillow agent endorsements. For that, I’d suggest you check out Sheldon Neal’s reviews. Sheldon has TWELVE 5 -star reviews. He has 5 stars in all 4 categories from all 12 clients, or 240 out of a possible 240. AND since I follow Sheldon on Twitter, I have seen him Tweet the surveys when they came in. This is tremendous leveraging social media, but it is also another post.
My point is that thus far, the assurances I have gotten from Spencer Rascoff and Sara Bonert have been correct. They are overseeing the Zillow agent system and it is working. In light of my initial skepticism, I thought it only right to give them credit for doing what they said they’d do.
That means a great deal to me, because that’s how I run my own company.