<phone rings>
This is Phil Faranda, can I help you?
Yes. I am looking at a house.
OK. How can I help you?
I want to know more about the house.
Are you in front of the house now? Are you at a computer?
Computer. It doesn’t give an address.
What web page are you on? Can you email me a link?
No email, it says solid house on quiet street…
What web page ?
Google. No address.
Does it sat a city? Or a price?
Yes, it does. Yonkers, multi family, $300,000. Near Yonkers Avenue.
OH! Ok, that is 55 Chestnut. It is a 4-family.
OK, where is it?
55 Chestnut, Yonkers.
Where is that?
55 Chestnut Yonkers, off Yonkers Avenue. I can’t get more specific than that.
Yes, but what’s it near? I want to make sure the area is OK.
Why don’t you drive by? Does your car have a GPS you can put that dress into?
I don’t drive.
(10, 9,8,7,6,5,4,3…)
Hello?
Can I call you later when I’m in front of my computer? I can look at the map and give you more specifics and what bus stops it is near.
Would you do that? That would help so much.
Yes, I will.
My name is Susan and my number is (914) 555-1212.
I’ll call you tonight Susan. Good bye.
Thanks! Good bye!